*Due to Covid-19, there may be delivery delays caused from reductions in air freight capacity*
|Shipping Method||Cost||Estimated delivery|
|Nationwide Flat rate, Signature on Delivery||$15||Within 10 business days|
Free Shipping (orders over $125 AUD),
|FREE||Within 10 business days|
- Free shipping on all orders over $125 AUD
- $15 AUD New Zealand wide Flat rate
- New Zealand delivery time estimate: within 10 business days.
Business days DO NOT include Saturday and Sunday or any Australian/ New Zealand public holidays.
- Orders are processed and delivered during weekdays Monday-Friday except for national holidays.
- Orders placed during holidays may experience processing and delivery delays.
- All orders come with tracking.
- All orders in Australia will require signature on delivery. If you are not at the premises during delivery, a card and/or email will notify about redelivery or collection at the nearest collection point.
- There are delivery instruction services that you can choose before your parcel gets delivered. These include; rescheduling the delivery, assign to leave the parcel at the premises or collect the parcel at the nearest collection point/ post office.
- If an order is redirected to a collection point and the customer does not collect it within the collection period, it will automatically be returned. A redelivery fee will apply.
- Once a shipping confirmation email and/or sms has been sent out with a valid tracking number, the buyer is responsible for tracking and collecting the parcel before the unclaimed parcel returns to us. A redelivery fee will apply if the parcel returns.