*Due to Covid-19, there may be delivery delays caused from reductions in air freight capacity*
|Shipping Method||Cost||Estimated delivery|
|Nationwide Flat rate, Signature on Delivery||$10||Within 6 business days|
|Free Shipping (orders over $100 AUD),
Signature on Delivery
|FREE||Within 6 business days|
- FREE shipping on all orders over $100 AUD
- $10 AUD Australia wide Flat rate + Signature on Delivery
- Australia delivery time estimate: within 6 business days.
Business days DO NOT include Saturday and Sunday or any Australian public holidays.
- Orders are processed and delivered during weekdays Monday-Friday except for national holidays.
- Orders placed during holidays may experience processing and delivery delays.
- All orders come with tracking.
- All orders in Australia will require signature on delivery. If you are not at the premises during delivery, a card and/or email will notify about redelivery or collection at the nearest collection point.
- There are Delivery Instruction services that you can choose before your parcel gets delivered. These include; rescheduling the delivery, assign to leave the parcel at the premises or collect the parcel at the nearest collection point/ post office.
- If an order is redirected to a collection point and the customer does not collect it within the collection period, it will automatically be returned. A redelivery fee will apply.
- Once a shipping confirmation email and/or sms has been sent out with a valid tracking number, the buyer is responsible for tracking and collecting the parcel before the unclaimed parcel returns to us. A redelivery fee will apply if the parcel returns.
Orders cannot be delivered to the following locations:
- Businesses that reship packages internationally
- PO Boxes or Parcel Collect points, or any other Australia Post Facilities.
- There are multiple messages on the checkout page informing that we cannot deliver to PO Boxes or lockers/ collect points. Please inform us as soon as possible if you have submitted an invalid address and we will amend it if your parcel has not been shipped yet.
- If an order has been processed or already shipped out with an invalid address, a reprocessing or redelivery fee will apply.