*Due to Covid-19, there may be delivery delays caused from reductions in air freight capacity*
|Shipping Method||Cost||Estimated delivery|
|US wide Flat rate, excludes outer islands||$5 USD||4-7 business days|
|US wide Free Shipping (orders over $150 USD),
excludes outer islands
|FREE||4-7 business days|
- FREE shipping on all orders over $150 USD
- $5 USD Flat Rate US Wide
- Delivery time estimate: 4-7 Business Days
- Business days DO NOT include Saturday and Sunday, any Australian public holidays or public holidays of the country the order is being sent to.
- Orders are processed and delivered during weekdays Monday-Friday except for Australian national holidays.
- Orders placed during holidays may experience processing and delivery delays.
- All orders come with tracking.
- If you are not at the premises during delivery, the parcel may be left unattended at the designated address.
- We are not liable for any missing parcels once the parcel has been delivered.
- There are Delivery Instruction services that you can choose before your parcel gets delivered. These include; rescheduling the delivery, assign to leave the parcel at the premises or collect the parcel at the nearest collection point / post office.
- If an order is redirected to a collection point and the customer does not collect it within the collection period, it will automatically be returned. A re-delivery fee will apply.
- Please inform us as soon as possible if you have submitted an invalid address and we will amend it if your parcel has not been shipped yet.
- If an order has been processed or already shipped out with an invalid address, a reprocessing or redelivery fee will apply.
- Once a shipping confirmation email and/or sms has been sent out with a valid tracking number, the buyer is responsible for tracking and collecting the parcel before the unclaimed parcel returns to us. A redelivery fee will apply if the parcel returns.